Privacy Policy

This privacy policy applies exclusively to the customer register of the Johku e-shop of Maritime Centre Vellamo and the principles of its data processing.

We may change our privacy policy and this Privacy Policy from time to time. We therefore recommend that you review our Privacy Policy regularly.


1. Data Contoller

Maritme Centre Vellamo (City of Kotka)

Postal address: Tornatorintie 99 B, 48100 Kotka

Visiting address: Tornatorintie 99, 48100 Kotka

Telephone number: +358 40 350 0497

E-mail: info@merikeskusvellamo.fi

Business ID number of the company: 0160225-7


2. Person responsible for data

Development Manager Annika Utriainen 
Maritime Centre Vellamo
040 674 3692
annika.utriainen@merikeskusvellamo.fi.

3. Name of the register

Maritime Centre Vellamo online shop customer register


4. Legal basis and purpose of the processing of personal data / purpose of the register

The legal basis for the processing of personal data under the EU General Data Protection Regulation is a contract that arises when a customer orders products and/or services from Maritime Centre Vellamo's online store. The purpose of the register is to enable online transactions through the Maritime Centre Vellamo online shop, such as the transmission of order information, billing information, payment confirmation information or processing information between Maritime Centre Vellamo and the customer. In addition, the register is collected to enable customer service contacts, to maintain the customer relationship and for electronic marketing communications where the customer has given his or her consent.

Maritime Centre Vellamo does not in any way store in its customer register orders placed for products of other merchants or information related to them.

The data will not be used for automated decision-making. The data may be used for profiling.


5. Data content of the register

- First name and surname

- Your address

- Postal address

- Country

- Telephone number

- E-mail address

- Identification number (private billing customer)

- Order source page

Companies are also registered:

- Company name

- Business ID

- e-invoice address

- Broker ID

- Reference

- Brand

In addition, the Additional information field gives the customer the opportunity to provide any other information he/she deems appropriate.


Data retention period

The data will be stored for as long as the user and Maritime Centre Vellamo have a valid mutual agreement and/or consent.

Data may be kept longer to the extent necessary to fulfil obligations imposed by applicable legislation, such as, for example, accounting and consumer responsibilities, and to demonstrate that they have been properly fulfilled.


6. Regular sources of information

The data is collected using electronic forms on the Johku web service. Customers enter the data personally when ordering from the Johku online shop of the Maritime Centre Vellamo


7. Regular disclosures and transfers of data outside the EU or the European Economic Area

The data is not transferred separately and remains solely with the controller. Data may be technically processed outside the EU or the European Economic Area.


8. Principles for the protection of the register

The register is processed with due care and the data processed by the information systems are adequately protected. Where the data are stored on Internet servers, the physical and digital security of their hardware is adequately ensured. The controller shall ensure that the data stored, including access rights to servers and other information critical to the security of personal data, are treated confidentially and processed only by employees whose job description includes such processing.


Data stored electronically

The register is hosted on the Johku service and the data is processed by Aptual Commerce Oy. Only the controller and Aptual Commerce Oy's technical support staff have access to the full register information.

For more information on the Johku Privacy Policy: johku.fi/en/privacy

Manual data

As a matter of principle, we avoid printing the data in the register as manual data. If, in certain circumstances, manual material is printed from the register, the material will be kept in a locked room and only the controller will have access to it.


9. Right of inspection and exercise of the right of inspection

Every person in the register has the right to check the information stored in the register and to correct any inaccurate or incomplete information. This right is automated by the Johku system used by Maritime Centre Vellamo in the following way:

Johku informs the user about the processing of his/her personal data through the My Johku service in the context of the merchant's confirmation messages. The messages will contain a link to the My Johku service.

In My Johku, the user can check the data stored about him/herself and, if necessary, make corrections. The service also includes functionality that allows the user to download data in a structured format for transfer from one system to another. The My Johku service can be accessed at any time at johku.com/customer.

My Johku also offers the possibility to terminate the My Johku contract and delete data from My Johku. If a user stops using My Johku and terminates his/her contract with Johku, all automated functionalities related to the management of his/her data will cease. After termination of the contract, the user must manage his/her own data (review, rectification, right to be forgotten, limitation, right to transfer from one system to another) in writing directly with Merikeskus Vellamo. If necessary, Vellamo Marine Centre may ask the requester to prove his/her identity. Merikeskus Vellamo will respond to the written request within the time limit laid down in the EU Data Protection Regulation (as a general rule, within one month).


Use of the Oma Johku service is free of charge.


10. Other rights related to the processing of personal data

A person in the register has the right to request the erasure of personal data concerning him or her from the register ("right to be forgotten"). Data subjects also have other rights under the EU General Data Protection Regulation, such as the restriction of the processing of personal data in certain circumstances.

However, please note that the data stored in the customer register of Maritime Centre Vellamo is always generated when the customer purchases products and/or services. In this case, Maritime Centre Vellamo is also bound by the obligations imposed by accounting and tax legislation to retain the data.

Requests must be sent in writing to the controller. The controller may, if necessary, ask the applicant to prove his/her identity. The controller will reply to the customer within the time limits laid down in the EU Data Protection Regulation (as a general rule, within one month).


11. Cookies

This website uses cookies. The website sends a small file to your browser which is stored on your computer's hard drive. There are (temporary) session ID cookies, which close when the Internet browser is closed, and persistent cookies, which are stored on the hard disk of the computer. The purpose of a cookie is to improve your experience on the site. If you are a registered user, the cookie also manages your login and access to pages that are intended only for registered users. Cookies are used to track and monitor user preferences and thereby influence the usability of the service. Internet browsers generally accept cookies automatically. If necessary, the use of cookies can be disabled in the browser settings, thus removing some of the functionality.

Advertising cookies can be used to help optimise the advertising experience for the user. Cookies or web beacons (1 pixel image file) may also be used by some third party vendors, including Google, to improve the advertising experience.

The information collected through cookies and web beacons does not contain any personal data of the user. It cannot be used to link activities performed online to a specific individual.

Created: 8.4.2021